{"id":11932,"date":"2025-06-12T14:53:59","date_gmt":"2025-06-12T12:53:59","guid":{"rendered":"https:\/\/www.ngv.nl\/hoofd\/?page_id=11932"},"modified":"2025-06-15T00:24:22","modified_gmt":"2025-06-14T22:24:22","slug":"hulp-nodig","status":"publish","type":"page","link":"https:\/\/www.ngv.nl\/hoofd\/hulp-nodig\/","title":{"rendered":"Hulp nodig?"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Hulp nodig?<\/h3>\n\n\n<style>#sp-ea-11971 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-11971.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-11971.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-11971.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-11971.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-11971.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1749937841\"><div id=\"sp-ea-11971\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-119710\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse119710\" aria-controls=\"collapse119710\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Ik kan niet inloggen in mijn mail<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse119710\" data-parent=\"#sp-ea-11971\" role=\"region\" aria-labelledby=\"ea-header-119710\"> <div class=\"ea-body\"><p>Probeer eerst eens in te loggen via webmail: ga naar <a href=\"http:\/\/ngvmail.nl\" target=\"_blank\" rel=\"noopener\">ngvmail.nl<\/a> en log in.<\/p><ul><li>Werkt dat wel, dan is er iets mis met de instellingen van je mailprogramma (Outlook, Thunderbird, anders).<\/li><li>Werkt ook dat niet, dan heb je een verkeerd wachtwoord. Neem contact op met <a href=\"mailto:webredacteur@ngv.nl\">webredacteur@ngv.nl<\/a><\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-119711\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse119711\" aria-controls=\"collapse119711\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Hoe moet ik Outlook configureren voor mijn ngv-mailaccount?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse119711\" data-parent=\"#sp-ea-11971\" role=\"region\" aria-labelledby=\"ea-header-119711\"> <div class=\"ea-body\"><p>We hebben een gebruiksaanwijzing gemaakt voor de instellingen in Outlook. Je kunt hem <a href=\"https:\/\/www.ngv.nl\/hoofd\/wp-content\/uploads\/2025\/04\/Instructie-Outlook.pdf\" target=\"_blank\" rel=\"noopener\">hier<\/a> downloaden. Denk erom dat je de instellingen moet veranderen op al je apparaten (PC, tablet, telefoon).<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-119712\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse119712\" aria-controls=\"collapse119712\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Hoe verander ik de gegevens van mijn identiteit in webmail?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse119712\" data-parent=\"#sp-ea-11971\" role=\"region\" aria-labelledby=\"ea-header-119712\"> <div class=\"ea-body\"><p>De gegevens van de identiteit maken het de mensen aan wie je een mail stuurt eenvoudiger, het bevat gegevens van de afzender in iedere mail die je daarna verstuurt.<\/p><p>In webmail vind je onder Instellingen - Identiteiten gegevens over het mailadres.<\/p><p>Vermeld onder Weergavenaam in ieder geval de functie van het account en de afdeling, mogelijk met je naam ervoor. Dus<\/p><ul><li>\"Public Relations NGV afdeling Groningen\" of<\/li><li>\"Teijo Doornkamp (Public Relations NGV afdeling Groningen)<\/li><\/ul><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>#sp-ea-11974 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-11974.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-11974.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-11974.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-11974.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-11974.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1749939297\"><div id=\"sp-ea-11974\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-119740\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse119740\" aria-controls=\"collapse119740\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Ik kan niet inloggen op de website<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse119740\" data-parent=\"#sp-ea-11974\" role=\"region\" aria-labelledby=\"ea-header-119740\"> <div class=\"ea-body\"><p>De gebruikersnaam en het wachtwoord voor de NGV website zijn andere dan voor de NGV-mail. Als je niet kunt inloggen dan zijn er 2 mogelijkeden:<\/p><ul><li>je weet je gebruikersnaam wel maar je wachtwoord niet meer. Je kunt een nieuw wachtwoord aanvragen via <a href=\"https:\/\/www.ngv.nl\/hoofd\/nieuw-wachtwoord\/\">deze pagina<\/a>.<\/li><li>je weet je gebruikersnaam niet meer. Je gebruikersnaam is meestal een eigen email-adres en soms heb je dat emailadres niet meer. Vraag dan hulp via een mailtje aan <a href=\"mailto:webredacteur@ngv.nl\">webredacteur@ngv.nl<\/a>.<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-119741\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse119741\" aria-controls=\"collapse119741\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Andere problemen?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse119741\" data-parent=\"#sp-ea-11974\" role=\"region\" aria-labelledby=\"ea-header-119741\"> <div class=\"ea-body\"><p>Stuur een mail naar <a href=\"mailto:webredacteur@ngv.nl\">webredacteur@ngv.nl<\/a>.<\/p><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Hulp nodig?<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11932","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hulp nodig? 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